TERMS OF SERVICE

Effective Date: 29 May 2026
Last Updated: 29 May 2026

Welcome to the online client portal of Disha Compliance Solutions Pvt Ltd ("Firm," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our online portal, websites, and digital taxation, accounting, and filing services.

By registering an account, uploading data, or utilizing our portal, you ("Client," "User," or "you") agree to be bound by these Terms. If you do not agree, please do not use the portal.

1. Scope of Digital Services

The portal is a digital platform used to facilitate taxation and accounting services, including but not limited to:

Income Tax Return (ITR) preparation and e-filing.

GST registration, reconciliation, and return filing.

TDS compliance and Ministry of Corporate Affairs (MCA) filings.

Bookkeeping data ingestion for processing within our Tally ecosystem.

2. Account Security and User Responsibility

Registration: You must provide accurate, current, and complete information during registration.

Credential Safety: You are solely responsible for maintaining the confidentiality of your portal username, password, and Multi-Factor Authentication (MFA) codes.

Unauthorized Access: You must immediately notify our support desk of any unauthorized use or suspected security breach of your account.

3. Client Responsibilities & Data Accuracy

Accuracy of Information: You are entirely responsible for the completeness and accuracy of all financial statements, invoices, bills, and government identifiers (PAN, Aadhaar, GSTIN) uploaded to the portal.

No Audit of Source Data: Unless explicitly contracted under a statutory audit agreement, we accept uploaded data "as-is" and do not verify the underlying authenticity of your bills or transaction entries. We are not liable for tax penalties resulting from inaccurate data provided by you.

Deadlines: To ensure timely filings, you must upload all required documentation at least 7 business days prior to the official government tax deadlines.

4. Online Fees and Payment Collection

Fee Structure: Professional fees for various tax filings and accounting services will be displayed on the portal or outlined in your specific digital engagement letter.

Payment Collection: All payments must be made online through our integrated third-party payment gateways (e.g., Razorpay, Cashfree, or Net Banking routes). By using these payment modes, you agree to comply with the terms and privacy conditions of those specific payment processors.

Taxes: All fees quoted on the portal are exclusive of Goods and Services Tax (GST) unless stated otherwise. Applicable GST will be added at checkout.

Refund Policy: Fees paid for filing services are generally non-refundable once data processing or filing preparation has commenced in Tally or on government portals. Any disputes regarding billing must be raised within 5 days of invoice generation.

5. Intellectual Property and Software Usage

Portal Ownership: The portal framework, user interface, custom Excel utilities, APIs, and proprietary processing templates belong exclusively to the Firm.

Tally Data Files: While the financial numbers, ledgers, and transactions remain your intellectual property, the operational Tally backup structures generated by us during service delivery remain within our secure systems. You can download standard financial reports (Balance Sheets, P&L, Ledgers) via the portal at any time.

6. Limitation of Liability

System Downtime: While we maintain high portal availability, we are not liable for temporary service interruptions due to server maintenance, internet failures, or downtime on official government websites (e.g., Income Tax or GSTN portals).

Financial Liability: To the maximum extent permitted under Indian law, our total liability for any error, omission, or delay in filing shall be strictly limited to the professional fee paid by you for that specific service.

7. Termination of Account

We reserve the right to suspend or terminate your portal access at our sole discretion, without prior notice, if you violate these Terms, provide fraudulent data, fail to clear pending fee invoices, or engage in behavior that compromises our system security.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any legal disputes, claims, or proceedings arising out of these Terms or portal usage shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana.

9. Contact and Support

For any questions regarding these Terms, portal malfunctions, or online payment issues, please reach out to our digital helpdesk:

Firm Name: Disha Compliance Solutions Pvt Ltd
Support Email: [email protected]
Contact Phone: 6303571880
Office Address:K Business Centre,8-2-293/A/787/14F/1 4TH F,

Jubilee Hills,Hyderabad.